Terms of service

These Terms of Service establish the guidelines and obligations that apply to your use of www.dossantosatelier.com (referred to as the "site" or "website"), outlining the rights, responsibilities, and legal safeguards for both users and Dos Santos Atelier (collectively referred to as "Dos Santos Atelier," "we," "us," or "our").

Please review these Terms of Service thoroughly before accessing or using our site. By accessing or using our website and services, you agree to abide by these Terms of Service ("Terms"). If you disagree, please discontinue use immediately.

Use of Our Services

When you use our services, you agree to do so only for lawful purposes. Any misuse, disruption, or unauthorized access outside the designated interface is not allowed. You must adhere to all relevant local, national, and international laws.

Account Registration and Security

To access certain features, you may need to create an account. Accurate and complete information is required, and updates must be made as necessary. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.

Privacy Policy

Our Privacy Policy details how we collect, use, and protect your personal data. By using our services, you consent to the data practices described in the Privacy Policy.

Intellectual Property Rights

All content and materials on our site, including text, graphics, logos, and software, are the intellectual property of Dos Santos Atelier or our licensors. Use of these materials without express written permission is prohibited.

Purchases and Payment

When making a purchase, you agree to provide current, complete, and accurate purchase and account information. You are responsible for paying all charges incurred by you or any users of your account and credit card or other payment method at the prices in effect when such charges are incurred. All payments are subject to validation checks and authorization by your card issuer. We reserve the right to refuse or cancel any order at any time for any reason.

Pricing and Product Descriptions

All prices and product descriptions are subject to change without notice. Prices and descriptions for products will be as stated on our website at the time of purchase, except in cases where we have made an obvious error.

International Shipping

We ship products to multiple international destinations. You are responsible for ensuring that your order complies with your country's import regulations and that all necessary customs, duties, and taxes are paid. Delivery times may vary due to international shipping regulations.

Returns and Exchanges

For details regarding returns and exchanges, please review our Returns & Exchanges Policy. We guarantee you will receive your order in optimal conditions. However, if you find any sizing errors or the item does not fit you as expected, we will be happy to help you with your return. Please note, Dos Santos Atelier does not cover shipping costs, duties, or taxes associated with returned or exchanged items; these expenses are the buyer's responsibility.

Limitation of Liability

To the fullest extent permitted by law, Dos Santos Atelier will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services.

Indemnification

You agree to protect, defend, and absolve Dos Santos Atelier, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, resulting from or connected to your use of our services.

Governing Law and Dispute Resolution

These Terms govern any disputes related to them or the services provided by Dos Santos Atelier, and they are subject to the laws of the State of Florida, without consideration of its conflict of law principles.

 In case of any dispute or claim arising from these Terms or the services, you agree to resolve it through binding arbitration. The arbitration will be administered by the American Arbitration Association (AAA) or another mutually agreed comparable arbitration provider. Unless otherwise agreed by all parties, arbitration will be held in Miami, Florida. The proceedings will follow the AAA Commercial Arbitration Rules or their international equivalent, as applicable.

Each party will bear its own arbitration costs and expenses. The arbitrator's decision will be final and binding on all parties, and judgment on the arbitration award may be entered in any court with jurisdiction.

Compliance with EU Laws

We respect and adhere to the General Data Protection Regulation (GDPR) and other applicable laws of the European Union (EU) concerning data protection and privacy. If you are accessing our services from the EU or any other region with differing data collection and usage laws compared to the US, please be aware that your personal data may be transferred outside the European Union (EU), which may not offer the same level of data protection. By providing your personal data, you consent to its use as outlined in our Privacy Policy.

As a data subject under the GDPR, you possess specific rights regarding your personal data. These rights include your ability to access, correct, delete, restrict processing, object to processing, and request data portability. Further details on these rights can be found in our Privacy Policy.

Changes to Terms

We may periodically revise these Terms. The most current version will always be available on our website. If a revision is material, we will notify you accordingly. By continuing to access or use our services after the revisions become effective, you agree to be bound by the new Terms.

Contact Information

If you have any questions about these Terms, please contact us at info@dossantosatelier.com